RB GLOBAL , INC .
Assessing the digital landscape and workforce ’ s cyber capacity When Dulberger joined the company , Ritchie Bros . was at a pivotal point , whereby the company saw a number of queries from its customers about hoax emails that were seemingly threatening their businesses . Having leapt into his role at the company , Dulberger quickly found himself in the deep end , managing real-life problems .
“ I came in and figured out ‘ this is the critical strategy point for us ’. My strategy involved looking from the outside in at where the largest part of our attack footprint was . I started getting into the walls and figuring out from there what other controls were needed ,” says Dulberger .
“ But , at least if we start by tackling the larger threats , which are things like phishing , we are able to make sure that we have a proper endpoint detection response ( EDR ) tool to be able to isolate systems and respond in time – that will buy us a little bit of time to start looking into other areas .”
This is very much where the cybersecurity journey of Ritchie Bros . really began as Dulberger formed a strategy to tackle the most imminent threats to the company and its clients . In doing so , he was able to knock off some of the more challenging problems at the beginning leaving room to automate processes once the storm was settled .
“ We ’ ve automated a lot of the analysts ’ time now – with 90 % of the automation just responding to phishing . We figured out how we can automate that , by bringing in an enterprise-grade tool that helps a lot without having to re-invent something or start building our own ,” says Dulberger .
“ We just try to figure out how we can expand our model so that we continue to grow the team ”
GUY DULBERGER , CISO ,
RB GLOBAL
Turning attention to skills and leadership The landscape for cybersecurity personnel is very sparse with a lot of demand for newly qualified professionals to come into the industry . Recognising the importance of expertise in security of the business ’ operations , Ritchie Bros . focused on building a suitable team to manage its in-house security operations centre ( SOC ).
“ As we were putting a proof of concept into place and building the solution or program , we then brought in the right people to be able to sustain and manage it . So , fastforward to today we have about 30 people on our team , including contractors , which is pretty amazing ,” says Dulberger .
“ We just try to figure out how we can expand our model so that we continue to grow the team , but then also grow our portfolio . We manage everything . We don ’ t outsource any of our security tools .”
It ’ s safe to say he ’ s a man driven by the growth of the team and the success of the company as a result . Many of the
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