CITY OF MEMPHIS
Boateng continues : “ We adopted Ironscales a year ago , and it ’ s been amazing how they ’ ve helped reduce the time between identifying a potential threat and resolving it . We used to dedicate hours to manually going through reported emails and following up on them . Ironscales has helped us to cut the number of man hours down by 95 %.”
Using pre-defined parameters and rules , the system detects possible phishing scams and email compromises . “ One thing I love about Ironscales is the community aspect of it ,” Boateng continues . “ Whatever other customers are seeing in their platform is aggregated and then it ’ s used to resolve the possible attacks in other customers .”
Local and municipal government rarely stands still . Unlike the private sector , where chief executives might remain in situ for decades , mayors come and go . Elections are fought , won , lost . The current incumbent , Jim Strickland , won two elections and will have served the maximum eight years by the time he departs . His replacement , experienced public servant Paul Young , will take office next year .
At a time that could otherwise be volatile for public servants , Boateng is reassured by the commitments that his new boss has publicly made . “ We have a new mayor coming in who has expressed his plan to improve the technology for the city ,” he says . “ I ’ m looking forward to that , and I know that everything we do within the IT division is for the citizenry . cybermagazine . com 131