FIRST BANK
Partnerships help handle new challenges First Bank has won recognition by Juniper Networks for the lean processes that they ' ve done , because of how they ' ve automated many things within their core environments . Silver Peak , which is now owned by Aruba , a global leader in wired , wireless , and SD-WAN solutions that use AI to automate and secure the network from edge-to-cloud , has been instrumental .
“ Even Aruba has come back afterwards and recognised what we ' ve done , creating use cases for us and featuring the bank in their catalogue .
Last year , First Bank partnered with Akamai to assist the bank in achieving strategic security initiatives : “ Akamai is another great partner for us and they provide a solid suite of security and networking offerings . I ’ m really excited about this partnership and where we are going with it ,” said Ashworth .
“ There ’ s also great local partners out of St . Louis like Network Technology Partners
( NTP ), a great vendor that provides lots of different solutions . A good reseller and they work with us really well . They listen whenever you have a problem and can bring in a solution for you ,” said Ashworth .
With their customers having faced significant challenges during the pandemic , First Bank pride themselves on building strong personal relationships . With programmes like PPP , they helped many existing customers to get business funding , as well as non-customers who were having difficulties with their current banking partners .
This involved lots of video calls in particular , with physical meetings not possible at the time , but that didn ’ t prevent First Bank staying focused and dedicated – as Ashworth explains : “ We are here for our customers to help them succeed and to help their employees succeed .”
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