Cyber Magazine May 2022 | Page 51

NinjaOne : The leading unified IT operations solution

Dean Yeck , Chief Revenue Officer at NinjaOne , helps IT teams to monitor , manage , patch , secure and backup all their endpoints at scale .
Dean Yeck is the Chief Revenue Officer at NinjaOne , leading the global sales and marketing efforts worldwide . A year into his tenure , he ’ s been part of a team that has doubled the revenue of the company , also doubling the sales team and launching into new geographies and verticals .
The winning relationship with Ivanti
Patch management is a priority for NinjaOne . They have formed a longterm strategic partnership with Utahbased Ivanti , who provides solutions for IT asset management .
“ We are proud of our relationship with Ivanti , who have helped us deliver the best-in-class patch management solution in the marketplace . Patch management is increasing and so is its importance to our customers for their operations ; whether it ’ s for compliance or for the hygiene of their software .
Our partnership with Ivanti has given us a best of breed approach . And our customers say that as well ,” said Yeck .
Enhancing customer value add with evolving products
Moving from outdated on-prem tools to cloud tools like NinjaOne is key ,” adds Yeck : “ Our customers receive world-class customer support with industry leading CSAT scores , with a dedicated account manager and unlimited support , post-sales .
“ Our post-sales account management support is how we unlock lots of great features on a monthly basis for our customers , so they are truly getting the full value of NinjaOne . That ’ s a transformational relationship , not just transactional ,” said Yeck .
“ The more that customers can do with NinjaOne and a single pane of glass , the more value they ’ re going to get and the longer the relationship with us . And then on top of that , expanding our VAR / reseller relationships so we can get NinjaOne into more hands across the globe ,” he said .
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