BLUEBIRD GROUP
Bluebird Group puts people first with technology Wicaksono explains that Bluebird ' s modernisation plans place people firmly at the forefront . With more than 20,000 vehicles and drivers working for the company – in addition to millions of customers – people are an important part of its continued success .
“ We are also committed to being secure by design ; we ’ re always thinking about security , how it ’ s done , and how it works with policies and controls ,” says Wicaksono . “ Furthermore , we ’ re agile and committed to continuous improvement . We need to maintain the investment in our people , and the team has to embrace the job .”
Placing trust and reliability at the centre of Bluebird Group ’ s transformational plans , though , presents a challenge : finding the right balance between customer integrity and providing the best possible services . “ People should be able to trust us to handle their data in a secure manner ,” says Wicaksono . “ For example , when you submit data on our website or in our apps , we should handle the data correctly and not share it ; if we move the data from different environments , we have to be secure .”
Bluebird Group already utilises cloud platforms for data storage , but it also has 40 physical sites across Indonesia that must be networked into the company in a secure manner .
“ All our taxis are equipped with IoT devices which , for example , monitor the fatigue of the driver ”
ANDOKO WICAKSONO CIO , BLUEBIRD GROUP
“ As you can imagine , there are a lot of challenges in managing communications between the sites – particularly the remote sites where communications ' systems might not be as advanced as in Java ,” explains Wicaksono . “ So the priority is still security , even though we may sacrifice , for example , speed . But that isn ’ t that much of a sacrifice , as the infrastructure is improving .”
A passion for programming drives technology ambitions Wicaksono hails from a technology background – he co-founded London-based Switchlab , which focused on the R & D aspect of telecom technology , then went on to take a range of influential CIO
30 November 2022