It was once expected that healthcare professionals were the bearers of all knowledge relating to patient information . But , with an increasing presence of digital technologies in the medical profession , individuals are now able to take this into their own hands and discover more about their own physical wellbeing for the better . This is the core mission of LifeLabs , Canada ’ s leading provider of laboratory diagnostic services , which is responsible for crucial patient data pertaining to their health . Responsible for critical stages of the healthcare process , LifeLabs as an organisation is responsible for carrying out important blood and ECG tests for patients across Canada and is an integral stakeholder in their medical journeys and vice versa . The company is the largest medical diagnostic firm in Canada with operations in Ontario , British Columbia – and in Saskatchewan – providing crucial services to the Canadian population . Having spoken to one of the company ’ s executives , we learn the relevance of its services in relation to the coronavirus ( COVID-19 ) pandemic as it was instrumental in a number of ways .