Cyber Magazine March 2022 | Page 124

RANDSTAD

A

human forward approach brings rewards for all

“ We are combining multiple front offices into one single front office , on multiple brands ”

SHONA RILEY DIRECTOR OF BUSINESS TRANSFORMATION AND CONTINUOUS IMPROVEMENT , RANDSTAD
client or it ' s an enterprise client , or it ' s a new client or an existing client .
“ We really wanted to transform the experience they have with us . We also think about the client space , and this is where automation machine learning plays a key role .
The second is the talent pillar . This is all about our candidates . Again , we follow their journey and experience , not just for a transactional event , but also repeat engagement and repeat connection with us as a human resource provider . The UFO project ties in with both the first and second pillars .”
The third pillar is based around the employee : “ We do have recruitment consultants who will provide the recruitment , but we also have shared service functions , such as our resource teams , candidate teams or fulfilment teams .
124 March 2022